Dependable IT for northeastern Connecticut businesses
Help desk, cybersecurity, backups and networking for one flat monthly rate, with every ticket watched around the clock. Need a single fix instead? We do that too.
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One bad day costs more than years of protection
Attackers now use AI to write convincing phishing emails and fake invoices in seconds. Small businesses without IT support are the easiest targets, and the numbers keep climbing.
Reported U.S. cybercrime losses in 2025, up 26% in a single year.
FBI Internet Crime Report 2025Lost to business email compromise: fake invoices and payment requests that look real.
FBI Internet Crime Report 2025Lost to AI-assisted scams in 2025, the first year the FBI tracked them. Over 22,000 complaints mentioned AI.
FBI Internet Crime Report 2025of small and midsize business breaches involved ransomware, compared with 39% at large companies.
Verizon Data Breach Investigations Report 2025The average cost of a data breach in the U.S., a record high.
IBM Cost of a Data Breach Report 2025Extra breach cost when employees use unapproved AI tools at work, known as "shadow AI."
IBM Cost of a Data Breach Report 2025Protection costs a fraction of one attack
Sources: FBI 2025 Internet Crime Report (McDonald Hopkins summary) · FBI AI-assisted fraud figures (iTnews) · Verizon 2025 DBIR (Infosecurity Magazine) · IBM Cost of a Data Breach 2025 (TechRepublic)
Everything your office runs on, covered
One provider for the computers, network, email and security your business depends on.
Help desk
Unlimited remote support for logins, printers, software errors and anything that stops working.
Cybersecurity
Antivirus and threat detection, firewall management, phishing filtering and automatic patching.
Backup and recovery
Automatic cloud backups with tested restores, so a dead drive or ransomware doesn't take your files.
Network and Wi-Fi
Routers, switches and Wi-Fi set up properly, with secure guest access and VPN for remote staff.
Microsoft 365 and email
Setup, migration and user management for Microsoft 365 and Google Workspace on your own domain.
POS and phones
Point-of-sale terminals, card readers and business phone systems kept online during business hours.
Why a monthly plan beats paying per visit
Most local IT shops bill by the hour and only show up after something breaks.
| Ironclad IT plan | Typical pay-per-visit shop | |
|---|---|---|
| Cost | One flat monthly rate per user | Hourly, and unpredictable |
| Support hours | Tickets monitored 24/7 | Weekday business hours |
| Urgent problems | Priority alert, handled first | Wait for an opening |
| Approach | Prevents problems with monitoring and patching | Fixes problems after they happen |
| Tracking | Client portal with every ticket and its status | Phone calls and voicemail |
Monthly plans, priced per user
A user is one person on your team who uses a computer. All of their devices are included. Month-to-month, cancel anytime, and we'll match any competitor's price.
Sentry
Small shops and solo offices
3-user minimum ($225/month)
- 24/7 remote help desk
- Device monitoring and alerts
- Automatic Windows and software updates
- Managed antivirus
- Microsoft 365 and email support
- Backup and recovery
- On-site visits
Guardian
Most chosenOffices with 5 to 15 people
Best value for most businesses
- Everything in Sentry
- Cloud backup and recovery
- Network, Wi-Fi and firewall management
- Phishing and spam filtering
- POS and phone system support
- 1 on-site visit per month
- Urgent tickets handled first
Fortress
Medical, legal and financial offices
Built for regulated businesses
- Everything in Guardian
- Advanced threat detection (EDR)
- Staff security awareness training
- PCI and HIPAA compliance support
- Quarterly IT planning reviews
- 2 on-site visits per month
- Top of the queue for urgent tickets
Price-match guarantee
Found a lower monthly price from another IT provider for the same coverage? Show us their written quote and we'll match it, with the same veteran-owned service and 24/7 ticket monitoring.
Quote must be from an established IT company, dated within the last 30 days, and cover the same services and number of users. Applies to monthly plans.Estimate your monthly cost
Drag to set how many people on your team use a computer.
| Sentry | $375 |
| Guardian | $550 |
| Fortress | $750 |
Per month. Most managed IT providers charge $150 to $200 per user.
Setup, security hardening and documentation. Waived with a 12-month agreement.
Office moves, new cabling, large installs. Always quoted before work starts.
Computers, network equipment and parts, sourced and installed for you.
Billed at Microsoft's rate. Setup and management are included.
No hidden fees, no long-term contracts, and we match competitors' prices. Veteran-owned businesses and first responders get 10% off any plan.
Just need one thing fixed?
No plan or contract required. Flat prices for one-time help, quoted before we start.
Remote fix
Up to one hour of remote support for software, email, printer and account problems.
On-site visit
First hour on site, including travel within 20 miles of Killingly.
Additional time
Billed in 15-minute steps after the first hour. Evenings and weekends add $50 per visit.
| Job | Price |
|---|---|
| Virus and malware removal | $129 |
| New computer setup and file transfer | $149 |
| Wi-Fi network setup or repair | $149 |
| Business email setup, per mailbox | $79 |
| Printer or scanner setup | $79 |
| Data recovery from a failing drive | from $199 |
Calling us more than twice a month?
A monthly plan usually costs less, and it stops most problems before they start.
- Plan members never pay these one-time prices
- Your first one-time fix counts toward onboarding if you join within 30 days
How getting started works
From first call to fully covered in about a week.
Free consultation
We review your computers, network and backups, then send you a written report.
Choose your plan
Pick the plan that fits, or a one-time fix. Month-to-month, no contract.
Onboarding
We install monitoring, lock down security, and document every login and device.
Ongoing coverage
Submit tickets through your client portal any time. We handle the rest.
Served our country. Now serving our community.
The discipline it takes to operate and maintain Patriot missile systems in the U.S. Army now goes into protecting the systems of local businesses.
Veteran owned and operated
Ironclad IT was founded by a U.S. Army veteran with hands-on IT experience in enterprise distribution and hospitality, where downtime isn't an option and security isn't negotiable.
We bring that standard to small businesses across northeastern Connecticut: real protection, a local technician who knows your setup, and a price that doesn't change month to month.
- U.S. Army veteran
- CompTIA Security+ certified
- Enterprise IT experience
- Local to the Quiet Corner
Who we work with
Serving Killingly, Putnam, Plainfield, Danielson, Brooklyn, Thompson, Woodstock and nearby towns.
Common questions
What happens at the free consultation?
We spend about 30 minutes looking at your computers, network, backups and security, on site or by phone. You get a one-page written report of what's at risk and an honest quote. There's no cost and no obligation.
Do I need a monthly plan to get help?
No. One-time fixes start at $89 for remote help and $149 for an on-site visit. If you find yourself calling more than twice a month, a plan is usually cheaper.
How do clients submit support tickets?
Every plan member gets a secure login to the client portal, where they submit tickets and track their status. Urgent tickets trigger an immediate priority alert and are handled first.
How is "per user" counted?
One user is one person on your team who uses a computer. All of their devices are included. Printers and network equipment are covered at no extra charge.
Do you really match other companies' prices?
Yes. Send us a written quote from another established IT provider, dated within the last 30 days, for the same services and number of users, and we'll match the monthly price. Mention it in your consultation request.
Are there contracts?
No. Plans are month-to-month. A 12-month agreement is optional and waives the onboarding fee.
What isn't covered by a plan?
Hardware (cost plus 10–15%), Microsoft 365 licenses (at cost), and projects like office moves or new cabling ($95 per hour, always quoted before work starts).
Can you take over from our current IT provider?
Yes. We handle the handoff, collect passwords and documentation, and make sure nothing is missed.
Find out where your IT stands, for free
A 30-minute consultation and a written report. No obligation.